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Terms and conditions

 The management would be very grateful if you could follow these regulations in order to make your stay at our guest house as safe and comfortable as possible.

§1

If while making a booking you do not state clearly how many days you book for, we assume that the booking is for one day.


 

§2

The day at the guest house lasts from 4 p.m. to 11 a.m.


 

§3

If you intend to prolong your stay, you must inform the reception about it by 10 a.m. on the last day of your booked stay. We will prolong your stay provided there are vacancies.


 

§4

If you depart earlier than stated in your reservation, we charge 50% of the lodging price.


 

§5

You are forbidden to make over the room to anybody else even if the booked time you paid for is not over.


 

§6


 

Any person who has not checked in (e.g. your visitor) is allowed to stay in a hotel room from 7 a.m. to 10 p.m.


 

§7

We may not accept visitors who grossly contravened our terms and regulations during their previous stay at our guest house by causing any breakages or damage to our property or property of our guests or inflicted any harm on our staff or guests or caused any other disturbances.


 

§8

Our guest house provides services in accordance with its category and standard. If you have complaints concerning the quality of our service, please report to the reception. It will allow us to take appropriate measures.

Our responsibilities include:

  1. Providing our guests with the possibility to relax.

  2. Making sure that our guests spend their time in a safe way.

  3. Not giving away our guests’ personal information

  4. Professional service

  5. Any necessary repairs during our guests’ absence or in their presence if they wish so.

  6. Repairing any faults or if it is not possible providing another room or finding other solution to the problem.

§9

On request we provide following free services:

  1. Giving information concerning your stay or travel

  2. Left luggage; you may not be able to leave your luggage at our guest house at time different than the time of your stay or if it is not your personal luggage.

  3. Sports equipment safekeeping

  4. It is possible to leave money or valuables at the reception for safekeeping.


 

§10

Our guest house has a limited liability for the loss or damage to any items brought in by our customers in compliance with art. 846-849 of the civil code unless the parties established differently. Our customers must report any damage to the reception as soon as possible. Our guest house cannot be held responsible for the loss or damage to a car or any other vehicle belonging to our guest.


 

§11

Every time our guests leave the room, they should check if the door is locked and leave the key at the reception. Our guests must close the door in every room they use e.g. their room, ski room, weight room or sauna.


 

§12

Our guests are liable for any breakages or damage to fittings or furnishings that they or their visitors bear the blame for.


 

§13

For safety reasons it is not allowed to use immersion heaters, irons or other appliances that the room is not equipped with. Smoking or using open fire is not permitted. Causing the fire alarm to go off deliberately means that the fire brigade will arrive and the person responsible will have to pay a fine.


 

§14

In our guest house quiet hours are from 11 p.m. to 7 a.m.



Toporów Premium
ul. Środkowa 167 A
34-405 Białka Tatrzańska
toporow premium toporow

tel. 18 26 544 18
fax (0-18) 26 547 13
Mobile +48 605 211 911
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